FAQ's / Knowledge Bases / Self Support

Important:
'SNAP' is now 'CPCC Login'.
For more information, see the SNAP/CPCC Login FAQ .

 

CPCC offers a broad spectrum of self-service support for the various areas of the college, please select one of the below Knowledge Bases for support documentation and FAQ's:

 

Online Services FAQ's

  • FAQ's on SNAP /  CPCC Login, Student Email, Blackboard, Moodle, and Pay for Print services.
 
College Services FAQ's

  • Knowledge Base of Frequently Asked Questions about various college areas and functions.
 
Technical Services FAQ's

  • Self-Service Help Desk including technical support for various applications of the college highlighting both faculty/staff and student support.
 
E-Learning System Reccomendations

  • Recommended minimum system requirements for our E-learning services (Blackboard, Moodle, CCE Online, etc.)
 
PDA/Smartphone Documentation / Self-Service Area

  • Self-Service area for various aspects of PDA support including: equipment manuals, ActiveSync walkthroughs, interactive device tutorials, and direct vendor support links.
 

PDF and Word Conversion Steps

  • Self-Service area containing steps to convert PDF files to Word documents and vice-cer