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ITS Help Desk

Hours of Operation: Services Provided:



 Monday - Thursday7:30 am - 9:30pm- Support of College licensed applications.
 Friday7:30 am - 5:00pm- New account and change requests.
 Saturday8:00 am - 12:00pm- Hardware upgrade and repair.
 SundayClosed - Telephone system support.
    - Installation of hardware and software.
   - Mainframe printing requests.
Contact Information: - Technology consultation services

 - New equipment requests.
 Phone:704.330.5000 
 Fax:704.330.5475 
 Email: helpdesk@cpcc.edu  
Resources:

 

Helpdesk Operating Process

FAQ's/Knowledge Base


How we provide service to you.Check online for solutions.
  

Submit a Service Request

Submit a Online Form


Notify us of your problem.Change network access, request a phone extension, move locations, etc.
 

 

Check Global Issues

Check Service Request Status


Stay up to date on Global IT related problems which may be affecting you.Requires ID and Password
 
    
   
   
        

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