The following is a list of services available to each employee. To request new service or make changes to an existing service, please submit a service request. For assistance with or questions about a service, contact the ITS Help Desk.

Astra Web Client
Access Adastra online room scheduling information via your browser.

Computer Desktop/Laptop
All full-time employees are provided a desktop computer.  Learn more about the provided equipment.

• College Standard Software / Base Images 
• Part-Time Faculty Touchdown Stations
• Virus Protection
• Wireless Network

Document Imaging- Singularity
Singularity is the electronic document storage system for CPCC. Select this link to access the system.

E-Directory
Online Searchable Directory of Faculty, Staff, and Department contact information.

E-Directory Administration
Department liaisons can manage the E-directory listings for their department's employees.

Email
Can be accessed on your desktop using MS Outlook, or from anywhere on the internet using Webmail.

• Spam Filtering
• Webmail - Access your college email from any internet-connected computer using a web browser.

Employee Print Management
Access this system to manage your employee print account and balances.

Employee Profile
Each employee has a profile page linked from their listing in the e-Directory. This makes faculty and staff members more easily accessible and provides a way for them to dynamically present personal information.

Employee Profile Manager Tool
You can upload your picture, add links to your favorite web sites, list your responsibilities, educational background and experience, publications, and other information you would like to share about yourself.

Equipment / Technology Planning & Consultation
ITS provides consultation services to help you determine technology solutions appropriate for your needs in the office, classroom, or lab.

Informer
Entrinsik Informer is a reporting tool used to extract information from
the Colleague system.

LearnerWeb
Look up and sign up for Professional Development Training Sessions.

Network Accounts
Each employee (full or part time) is required to have a network userid and password which is used to access the CPCC network and online services, including the college e-mail system, shared network drives, individual network storage, and any specialized access needed for specific positions.

Network Account Management Tool
With this online tool you can: Change your password,
set your Secret Questions, see your MFP Print Account PIN# and Balance.

Network File Storage (Share Drives)
Store work related files securely on the CPCC network and enjoy the benefits of regular backups and access to the files from anywhere on the internet.

• H-Drive – Network File Storage for Departments. Store shared files in your department share on the H-Drive.
• U-Drive – Network File Storage for each employee.  If you use 'My Documents' while logged into a College workstation, you are already using your U-Drive.

Network File Storage - Remote Access 
Access your U-Drive or an H-Drive while off-campus. (Internet connection required.)

• Webdrive Tool - access your U-Drive or an H-Drive with a local drive letter. (for Windows OS's only)
• Webfolders - access your U-Drive or an H-Drive remotely. (requires IE 5.5 or higher)

Reports to Web
Distributed Student Information System Reporting Tool .

Sharepoint Team Services
Web-based information sharing software for college teams. Collaboration and team communication tools that integrate with Microsoft Office applications to make file sharing easy.  more...

Telephone Service & Voicemail / Call Pilot  

• Telephone Quick Tips 
• Telephone Directory Assistance Sites
• Online Tutorial for Phone Handsets

Technology-Enhanced Rooms
Many conference rooms, classrooms, labs, and other rooms have computers, projectors, televisions, VCRs, and other technology for enhancing learning and communication.

WebAdvisor/WebEmployee
Online tool to manage your relationship with the college. Access your employee leave balance, etc.

Webspace for Employees
Using your U-Drive, you can you can host publicly available web pages via people.cpcc.edu.

Videoconferencing

• User Guide