Refund Policies

Refund policy is established by the North Carolina Community College System (NCCCS) and is subject to change without notice. Central Piedmont Community College (CPCC) will apply this policy without exception.

REFUND METHODS

Credit card payments will be refunded via credit card beginning October 2011. All other curriculum refunds will be issued via BankMobile. All other CCE refunds will be issued via check.

BankMobile

CPCC has partnered with BankMobile (formerly Higher One) since spring 2009 to provide curriculum and financial aid students with a more efficient, easier way to receive their refunds. Students will receive an activation code via mail during their first semester at CPCC. Students will then visit the BankMobile Refund Selection website to enter their personal codes. The refund selection options are a BankMobile debit card or direct deposit to the student's bank account.

Please note that the BankMobile debit card is NOT a credit card. The purpose of the debit card is to provide a more efficient way to issue refunds to students. Do not throw the card away if you chose the debit card as your refund selection. This card will be used for all refunds during your college career at CPCC unless you elect to change your refund selection preference.

For more information, please visit the BankMobile website.  If you have any questions regarding the BankMobile refund options, please contact BankMobile at 1-866-782-0821 or the Harper Campus cashiering office at 704-330-4414..

CURRICULUM COURSES

The current refund policy allows a 100 percent refund of tuition paid for curriculum classes dropped prior to the first day of the academic term. A 75 percent refund is issued for curriculum classes dropped on or after the first day of the term through the 10 percent point of term. Tuition paid and applicable fees will be refunded 100 percent for classes cancelled by the college.

LAB FEE, STUDENT ACTIVITY FEE AND INSURANCE

Appropriate lab fee amounts will be refunded if the class is cancelled by the college or the student drops a lab class during the 100% refund period. Student activity fees or student insurance are not refunded unless the class is cancelled by the College.

CAPS FEE

Students who enroll in curriculum courses but drop all their courses prior to the first day of the academic semester will have the CAPS Fee refunded.

CORPORATE AND CONTINUING EDUCATION

Self-Supporting Classes (indicated by SS after the course description under the “refund” column) are eligible for a refund based on the following policy:

    • 100 percent of tuition paid will be refunded by the college if the student officially withdraws prior to the first day of the class.
    • If you do not withdraw and do not attend, you are still responsible for payment.
    • Tuition will be refunded 100 percent for any classes canceled by the College.

Occupational Extension Classes (indicated by OE after the course description under the “Refund” column) are eligible for a refund based on the following policy:

    • 100 percent of tuition paid will be refunded by the college if the student officially withdraws prior to the first day of the class. Call Customer Service at 704.330.4223 to withdraw.
    • 75 percent of tuition paid will be refunded by the college if the student officially withdraws on or after the first day through the 10 percent point of the class.
    • Tuition will be refunded 100 percent for any class canceled by the college.