Q: What hours are you open?
A: The Cashier's Office normal hours of operation are Monday - Thursday 8am - 6:00pm and Friday 8am - 5:00pm.  The week before classes begin and the first week of classes, office hours are 7:30am - 7:00pm Monday - Thursday and Friday 7:30am - 4:00pm. Extended hours dates for each semester is published in the CPCC class schedule.

Q: Do you have a payment plan?
A: CPCC now offers the FACTS tuition payment plan. For financial assistance, you may want to visit the Financial Aid Office located on the Central High Building on Central Campus or visit their web site at www.cpcc.edu/financial_aid.

Q: Do you issue credit back on a credit card?
A: We do not issue credit back on charge cards.We will mail a refund check to you at the address we have on file.

Q: How do I get a refund for classes I dropped/canceled?
A: Refunds are mailed to the address we have on file for the student.

Q: What number do I call if I have questions concerning my refund?
A: Call the Cashier's Office at 704-330-6964.

Q: Will I receive a statement indicating the amount owed for classes?
A:. Only statements for PRE-FALL REGISTRATION will be mailed. Payment is due the day after you register.  View dates and deadlines for registration.

Q: Where / How do I pay?
A: You can pay by check, money order, credit card (Master Charge, Visa, or American Express, ); by phone (CHRIS) at 704-330-6970 OR on our Website: http://mycollege.cpcc.edu (log into the site, and click on the "View/Pay My Current Tuition Bill" link), OR you may pay in person at any of our campuses.