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FAQ's

 

 Frequently Asked Questions about the ALC

Q: What subjects do you tutor in the ALC?
A: Tutoring focuses on the content areas of Math and English (both Reading and Writing skills). Plus we have Supplemental Instruction in the areas of first year Chemistry, first year Physics, and Anatomy and Physiology.  Support in other areas is based on an individual success plan developed in our Academic Success Program.

Q: If I can not come to Central Campus what tutoring options do I have?
A: There is face-to-face tutoring available at all campuses.  Some campuses require an appointment to be made beforehand. So please see the Hours of Operation page of our website for more information.  We also have online tutoring available for math and writing.  Please see the Online Tutoring page of our website for more information.

Q: Do students have to make an appointment to receive tutoring?
A: No. Generally appointments are not necessary, but they are often preferred. During peak periods, such as final exams, they may be required in some areas. Please check with us.

Q: Where is the ALC located on Central Campus and at all the Area Campuses?
A: On Central Campus the ALC is located in CH103. For an updated list of the locations at all of the area campuses please see our website under Hours of Operation.

Q: What are the qualifications of the ALC tutors?
A: All of our tutors in the ALC hold at least a bachelors degree in a relavant area. The tutors also complete specialized training in tutoring techniques, and participate in continuing education activities.

Q: What do students have to do before they can start their tutoring session?
A: On the student’s first visit we will ask them to fill out an information card and we will give them a referral form to take to their instructor to get signed and bring back to us on their next visit. For each tutoring session the student will sign in the log in book and put their time out when they leave.

Q: Can a student receive help with a graphing calculator?
A: Yes. The math tutors can help the students with the Ti-83 graphing calculator which is recommended for most college level math classes. Plus, there is also assistance for the basic calculators of the developmental level classes.

Q: Can a student come to the ALC to learn new material instead of going to class?
A: No. The ALC is not a substitute for class. We are here to supplement the instruction that the student receives from their classroom instructor. For many math classes, if a student has already missed a class we will first get that student to watch a video for the section they missed.

Q: I need help with something that is not covered in the class that I am taking. It is something that we were supposed to have learned in a previous class. Does that ALC help with this?
A: Yes. We are here to help you with the things that your instructor can not do in class. If you need to go back and review a topic that was covered in a previous class we can do that. For instance, if you are taking a college algebra class and you need to review how to add fractions, we can help you with that.

Q: Is there a charge for services in the ALC?
A: No. As long as you are enrolled in a CPCC curriculum class all we ask of you is that you fill out a student information card and get your instructor to sign a referral form for us. No additional money is required.

Q: Can you get assistance if you attend another institution?
A: You must be enrolled in a CPCC class to use the services of the ALC. Wingate students taking classes at CPCC through the cooperative learning program can use the services in the ALC.

Q: Is there tutorial assistance to help prepare for the placement test?
A: Students preparing to take the placement test should access our links webpage to get the link to the placement test prep on the internet. Once the student has taken the placement test and is in a CPCC class they may use the services of the ALC.

Q: May I drop off a paper to be reviewed?
A: No. The English tutors do not operate a proofreading service. The student should bring the assignment given by the instructor and all work they have done on the paper. This will be used to facilitate a tutoring session.

Q: What should I bring with me when I come for tutoring?
A: Students should have completed or attempted to complete their assignment before coming to the ALC. The tutor will base the tutoring session on the topics that the students had trouble with. Students should bring with them their course syllabus, and any books and notebooks related to the topic they are receiving tutoring for. They should bring a pen or pencil and paper. For math students, they should bring their calculator with them also.

 


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